Student Support at Inter College Business School

Graduation & Examination Board


As a compact institute, Inter College Business School has one central Graduation and Examination Board, which ensures that all decisions regarding EC Credit allocation and the awarding of degrees are brought under the responsibility of a impartial body. 


Inter College Business School publishes a Graduation & Examination Board Regulations for its BBA, which is part of the Examination Guide (OER). The Exam Board, as a key institutional body, ensures correct application of these, under Dutch Law.


The Exam Board comprises of InterCollege Business School teachers, who are either fully employed or external consultants who teach modules, as well as 2 external members. The Chairperson of the Graduation & Examination Board is appointed by the Executive Management of InterCollege Business School. In order to comply with Dutch Law, the Graduation & Examination Board, in effect, appoints all examiners, on the basis of employment and contract arrangements with the Executive Management.


Graduation & Examination Board Responsibilities


The Graduation & Examination Board is planned to meet 8 times a year and can convene more often if required. The Exam Board is responsible to ensure that all students entering the programme have the correct qualifications and entry levels as set by the executive. To determine these, it can enlist the expertise of internal or external experts in diploma / degree verification, such as Nuffic (the institute that oversees and promotes international education in the Netherlands).


Graduation & Examination Board Responsibilities

  • To monitor the quality of examinations in respect of whether they meet the programme objectives, required competences as outlined in the relevant module guide and the educational standards and philosophy of Inter College Business School, as described in the OER;
  • To ensure examinations and evaluation leading to EC Credits (study credits) are carried out in accordance with the Education and Examination Guide (OER);
  • To evaluate attendance and participation in relation to assessment, plus rules and regulation as proscribed by the relevant authorizes in the Netherlands;
  • Ensure that in all examinations, assessments, work placements and projects the papers and instructions have a level of English that is clear, jargon free and understandable;
  • To oversee the testing and assessment processes and the quality of testing and assessment in line with the aims and objectives (Final Qualifications) of the programmes;
  • Confirm the grades and evaluation of all examinations, projects, work placement, assessments and the final year graduation dissertation and for all years and subjects in Inter College Business School programmes;
  • Adjudicate on infringement or irregularities in relation to the Education and Examination Guide; decide the appropriate changes and or sanctions and rule on appeals from students in respect of their examinations, assessments and work placement grades or any other aspects of the examination procedure, in line with the complaint’s procedure;
  • Confirm that all graduation students have met the entire necessary requirement enabling the given student to receive their degree;
  • To confirm decisions in respect of advanced placement, request for placement, credit transfers and internal promotion of and from students; furthermore, assessing and adjudication on the authenticity of educational certificates, degrees and diplomas;
  • To evaluate the examination process in respect of the principles of quality assurance ensuring continuous improvement and innovation in respect of all the various forms of assessment.

Complaints (and enquiries) procedure


Complaint (and enquiries) PROCEDURE
Inter College Business School


Below you will find the information necessary to submit a complaint. 

The complaints procedure makes a difference between three different procedures:


  • For complaints related to reviews and exams, please use the procedure “Complaint about reviews and exams”
  • For complaints related the organisation ICBS, please use the procedure “Complaint about ICBS”.
  • For complaints related to your study in the Netherlands as an international student, please use the procedure “Complain concerning The Code of Conduct International Students Dutch Higher Education.”


If you have any questions, about the procedure or what to do, please ask us, we’d like to help you so that your complaint can be resolved quickly. You can sent an e-mail to or contact your mentor.

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